Cloudflare's abuse policies & approach

Cloudflare has updated its abuse policies for different products and services. The company's approach is guided by principles that require abuse policies to be specific to the service being used, ensure access to an abuse process, and maintain transparency about both policies and actions taken. Cloudflare offers a broad range of products in three categories: hosting, security, and core Internet technology services. Each category has its own set of policies for handling abuse complaints and actions. The company maintains discretion in enforcing its Acceptable Hosting Policy and strives to apply content restrictions as narrowly as possible. For security services, Cloudflare does not terminate access based on content but supports human rights groups, journalists, and other vulnerable entities online through Project Galileo and the Athenian Project. The company also complies with legal orders controlling security services and generally challenges or appeals legal orders that attempt to restrict core Internet technology services.