/plushcap/analysis/cloudflare/a-day-in-the-life-of-a-technical-support-engineer-at-cloudflare-marty-strong-london

A Day in the Life of a Technical Support Engineer at CloudFlare - Marty Strong, London

What's this blog post about?

In this blog post, Marty Strong, a Technical Support Engineer at CloudFlare, shares his experience working with a customer facing severe website performance degradation. The issue was resolved by setting up Page Rules to cache content and disabling an overly resource-intensive caching program on the server. After solving the problem, additional features were enabled in the customer's CloudFlare account for optimal website performance. Marty also mentions his background as a developer and former CloudFlare customer before joining the support team. The post concludes with an invitation to apply for Technical Support Engineer positions at CloudFlare's offices in London and San Francisco.

Company
Cloudflare

Date published
Jan. 16, 2014

Author(s)
Marty Strong

Word count
576

Hacker News points
None found.

Language
English


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