How Checkr’s NPS Highlights Our Commitment to Customer Satisfaction

Checkr has achieved a high Net Promoter Score (NPS) of 60, reflecting its strong customer satisfaction levels. The company's NPS is well above the B2B technology industry average and has seen a +5 increase from last year. Checkr uses various methods to evaluate customer satisfaction, including customer advisory boards, product feedback sessions, and third-party review sites like Capterra and G2. Over 100,000 customers trust Checkr for its fast, smooth, and safe background checks, as well as its candidate experience improvements and compliance expertise. The company plans to continue enhancing its platform in the coming year with expanded screenings and a reimagined interface.