8 In-App Feedback Tools to Get Your Users Talking

In-app feedback is a method of collecting real-time, contextual feedback from users within your product. It involves deploying in-app surveys and feedback opportunities at specific points in the user experience to gain insights on what works and what doesn't. This approach helps businesses understand their customers better and develop solutions tailored to their needs. The top eight in-app feedback tools are Chameleon, Pendo, Appcues, WalkMe, Userflow, Userpilot, Intercom, and SatisMeter by Productboard. These tools offer various features such as NPS surveys, CSAT surveys, CES surveys, microsurveys, in-app guides, onboarding tours, resource centers, and more. When choosing the right in-app feedback tool for your business, consider factors like a powerful and intuitive interface, ample features and capabilities, continuous feedback options, and high-quality support. Collecting user feedback is crucial for product development and improving the overall customer experience.