How to Process Survey Feedback Properly

The article discusses how to process survey feedback effectively. It emphasizes the importance of gathering high-quality feedback and suggests using tools like Chameleon for automatic integration of user feedback into Slack channels or other software. The author also provides tips on categorizing and prioritizing feedback, as well as best practices for designing surveys that compel users to give feedback. These include asking specific questions, leveraging user analytics and tracking, keeping surveys short, and delivering them in-product at the right time. The article concludes by advocating for microsurveys as a new standard for delivering in-product surveys due to their ability to gather immediate, highly actionable feedback from users.