How to Craft the Best User Onboarding Emails
User onboarding is crucial for keeping new users engaged with a product. Emails play a vital role in this process, as they are accessible, understood, and can be easily targeted and delivered. To create effective user onboarding emails, it's essential to have a clear strategy with specific goals. These goals should focus on helping users reach key Aha moments in the product. The best user onboarding emails include three main components: a strong value proposition, positive affirmation, and context or behavior-based triggers. By incorporating these elements, you can increase the likelihood that your emails will help users achieve their goals and become deeply invested in your product. Some examples of essential user onboarding emails are the Welcome Email, Motivational Email, and Proactive Help Email. Each type of email serves a specific purpose in guiding users through the onboarding process and helping them reach key milestones. By leveraging great user onboarding emails, you can build a strong customer journey and improve product adoption and new user retention.
Company
Chameleon
Date published
Dec. 8, 2017
Author(s)
-
Word count
2141
Hacker News points
None found.
Language
English