Usability Testing Questions: 57 Proven Examples (And How to Write Your Own)

Usability testing is crucial in ensuring an app's straightforwardness, intuitiveness, and ease of use. Effective usability testing questions are open-ended, non-leading, and help validate ideas, spot cognitive biases, and understand user behaviors and pain points. To create the best usability testing questions, follow these six best practices: ask open-ended questions, encourage participants to think out loud during the test, avoid leading questions, give all participants the same information, ask different types of questions, and break down your questions to make them easier to answer. Additionally, use sample usability testing questions as a starting point for your research.