What is cloud migration? Cloud migration 101

The Great Cloud Migration is underway, driven by a 240% increase in UCaaS adoption within the last two years. Many businesses are moving from legacy on-premise infrastructure to cloud models due to improved scalability, performance, flexibility, and lower overhead costs. Key challenges of migrating to the cloud include disjointed SIP trunking providers, regulatory concerns, complex contact center configurations, compromised data integrity, and holdouts on legacy hardware. Strategies for migration include rehost, refactor, revise, rebuild, and replace, while deployment strategies can be single cloud, hybrid cloud, or multi-cloud. Tips for a successful cloud migration include auditing infrastructure, identifying the right SBC configuration, and testing SIP and emergency services carefully.