The 2020 Cloud Comms Evolution: BYOC & Unbundling

The text discusses the importance of telephony and carriers in a company's cloud journey. It highlights that while some companies may already be using UCaaS or CPaaS solutions, others might be looking at hybrid models. Regardless of where they are in their cloud journey, telephony and voice are vital considerations for maintaining flexibility, scalability, and efficiency. The text also introduces the concept of "bundling" and "unbundling" communications stacks, with bundling being a single platform that provides everything from carrier layer to interface layer, while unbundling separates each layer, allowing companies to choose their suppliers. It emphasizes the importance of the network layer in determining the quality of phone numbers and voice infrastructure. The text also discusses "Bring Your Own Carrier" (BYOC), which allows companies to maintain control over call routing, extend coverage to more markets, and get greater assurances over connection quality. Finally, it recommends playing to each system's strengths for optimal results in a company's cloud journey.