/plushcap/analysis/bandwidth/how-to-build-a-text-message-autoresponder

How to build a Text Message Autoresponder

What's this blog post about?

This article discusses the three components to consider when building an SMS Responder, which is a system that processes and performs actions based on specific keywords. The first component is Keyword Management, where a place to manage keywords should be created for both technical and non-technical users. The second component is Opt In/Out Management, ensuring end users can opt in or out of receiving messages while staying compliant with carriers' rules. The third component is Real Time Message Log, which helps access inputs and outputs of the messaging service in real time for debugging and analytics purposes. Additionally, best practices are provided to avoid endless loops when setting up an SMS autoresponder.

Company
Bandwidth

Date published
Oct. 30, 2020

Author(s)
Austin Bello

Word count
1459

Hacker News points
None found.

Language
English


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