What you missed at Enterprise Connect 2023
The Enterprise Connect 2023 conference highlighted the importance of cloud communications solutions, AI/ML integration, and interoperability. Bandwidth Maestro™ won overall Best of Enterprise Connect for its ability to integrate best-in-class voice apps across various platforms. Business leaders are encouraged to create office magnets rather than mandates to drive attendance. The use of AI as a coworker rather than a waiter is recommended to maximize its value in the workplace. Microsoft Teams, Cisco, and RingCentral are incorporating AI/ML into their UCaaS solutions for improved customer experience and internal workflows. Emergency calling compliance remains an issue, with businesses needing to ensure accurate dispatchable location information.
Company
Bandwidth
Date published
March 30, 2023
Author(s)
Liz Fieno
Word count
965
Language
English
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