How to make E911 calls over VoIP – Guide to VoIP & 911

The rapid growth of Voice over Internet Protocol (VoIP) services presents challenges in effectively delivering emergency 911 calls due to their nomadic and mobile-driven nature. Businesses need to abide by the law to ensure end-users receive help when it matters most, especially as communications technology advances. Companies migrating their telephony to VoIP must understand the requirements for 911 call routing, including accurate emergency location information. The FCC mandates that carriers and interconnected VoIP providers meet industry 911 standards. Bandwidth has developed Dynamic Location Routing to support enterprises facing call location challenges associated with large or multi-tenant addresses. As more users access 911 through IP-enabled mobile devices, Next Generation 911 is being developed to replace traditional telecommunications emergency service networks and providers need to be ready for this shift.