/plushcap/analysis/bandwidth/bandwidth-text-a-question-get-an-answer-its-that-easy

Text a question, get an answer–it’s that easy

What's this blog post about?

The text discusses the frustrating experience of calling a toll-free number for customer service, where an automated voice response system (IVR) often leads to confusion and dissatisfaction. It introduces Bandwidth's new SMS-enabled toll-free phone numbers as a solution that provides instant, convenient, and personalized customer service through texting. This method allows customers to receive answers quickly on their mobile devices, saving time and money for both parties involved.

Company
Bandwidth

Date published
May 28, 2015

Author(s)
Noreen Allen

Word count
245

Hacker News points
None found.

Language
English


By Matt Makai. 2021-2024.