7 best practices for managing E911

The text discusses managing E911 in a post-COVID world, where many employees are working remotely. It provides practical tips for organizations to ensure effective emergency response services. These include consulting with an attorney, considering the needs of both caller and call taker, mapping and testing user endpoints, eliminating prefixes when calling 911, determining appropriate notification recipients, not intercepting 911 calls, and preparing for NG911. The text also mentions a webinar on July 23 to discuss these topics in more detail.