Understand and improve change failure rate in 2024

In 2024, understanding and improving the Change Failure Rate (CFR) is crucial for project managers, developers, and leaders in project and software development. CFR gauges the percentage of changes leading to system or process failures, reflecting an organization's agility and robustness. With rapidly changing technology and markets, a high CFR can hinder innovation and competitiveness. This article provides strategies and tools to improve CFR, including understanding its definition, importance, calculation, industry standards, factors contributing to high rates, and effective strategies for improvement. Key takeaways include the causes of high CFRs and best practices for minimizing them. Tools and resources for improving CFR are also discussed, focusing on incident response, observability and monitoring, and deployment and change management.