Why Virtual Meeting Companies Should Use Speech AI

A study by Owl Labs found that only 37% of companies upgraded their virtual meeting technology, with employers focusing more on training employees on effective hybrid meetings instead. Despite this, there is significant room for improvement in user experience with virtual meetings, which can be achieved through incorporating Speech AI. Speech AI includes Automatic Speech Recognition (ASR), Audio Intelligence models, and LLMs that can transcribe conversations at scale, provide meeting notes, and offer insights on those meetings. By leveraging these technologies, virtual meeting companies can enhance users' experience with their meeting software and boost usage and market share. Virtual meeting platforms can leverage Speech AI in several ways: accurately transcribing meetings, creating customized meeting summaries, and providing action items and insights for users.