How to evaluate AI models and systems: Why objective benchmarks are important

The artificial intelligence industry is predicted to become a trillion-dollar market in less than a decade, transforming the way we learn, work, and interact with technology and people daily. However, there's little guidance available on how to evaluate AI systems to choose the best option for specific needs. AssemblyAI believes that AI systems are only as good as the benchmarks and evaluations they are measured against. Consistent benchmarks ensure that AI models perform at human-level standards, providing a clear, unbiased yardstick for comparing different AI solutions. Independent third-party organizations are necessary to conduct evaluations and benchmarks of AI systems, ensuring impartiality and scientific integrity. While there are only a few objective third-party organizations evaluating AI systems right now, more will emerge soon.