Building the Future of AI-Powered Retail Starts With Trust

Jiazhen Zhu leads the end-to-end data team at Walmart Global Governance DSI, focusing on building a better platform through data-driven decisions and data-powered products. He oversees both data engineering and machine learning, giving him a unique vantage point into the interrelated worlds of DataOps, MLOps, and data science. Zhu emphasizes the importance of trust in AI models, suggesting that simpler models like linear regression are often preferable due to their easier explanations. He also highlights the significance of model explainability and monitoring for successful MLOps.