Salesforce teams up with Anthropic to enhance Einstein capabilities with Claude

Salesforce has partnered with Anthropic to enhance its Einstein capabilities by integrating Claude, a large language model (LLM). The collaboration allows Salesforce customers to use Claude models for AI-powered business applications and experiences built with Einstein 1 Studio. Claude is designed for enterprise-grade security and accuracy, offering near-human voice and tone and less hallucination than other LLMs. This partnership enables users to tailor their CRM applications according to their unique requirements by integrating their own LLMs. The integration of Claude into Einstein 1 Studio offers various use cases across industries such as sales, marketing, customer service, healthcare, financial services, legal, technology, media, and entertainment.