How to make organizational knowledge accessible | Algolia

Organizational knowledge, the collective knowledge within a company, is crucial for business operations. It can impact high-level decision making, help avoid costly mistakes, and ensure that a company stays on track to meet its goals. Despite this, it's often overlooked and undervalued in many workplaces. Organizational knowledge falls into three categories: explicit knowledge (well-documented information), tacit knowledge (unwritten skills and insights), and implicit knowledge (information learned about a process but not necessarily documented). Effective management of organizational knowledge can increase productivity by up to 20%. Strategies for improving accessibility include breaking down silos, centralizing knowledge management storage, promoting the benefits of knowledge sharing, and incentivizing employees to participate in the knowledge management process.