What Should a Modern Enterprise Data Reliability SLA Include?

Service Level Agreements (SLAs) are crucial for organizations that rely heavily on technology services, especially those dealing with mission-critical business operations. Data reliability is a significant aspect of SLAs, ensuring the dependable and timely delivery of accurate data to applications and users. In today's complex data landscape, maintaining data reliability can be challenging due to larger and more fragile data pipelines. To eliminate unreliable data, businesses must create binding data reliability SLAs and use a modern data observability platform that provides insights into how their data operates. Key components of a data reliability SLA include defining service level indicators (SLIs) and objectives (SLOs), designating roles for data engineering and operations teams, and using the right data tools to track metrics effectively. The Acceldata Data Observability Platform offers a modern solution for ensuring data reliability by providing continuous, automated monitoring and predicting potential issues before they cause data incidents.