Live chat features in action

The text discusses various live chat features and their implementation across different scenarios such as customer service, gaming, internal company chat, social and community chat, and two-sided marketplaces. It highlights the importance of low latency message delivery, automatic reconnection, file and image sharing in customer service live chat. For two-way marketplace live chat features, targeted messages and moderation are emphasized. In internal company live chat, push notifications and message editing/deletion play crucial roles. In-game live chat features focus on parental controls and friends lists. Social and community live chat features include channels and online status indicators to enhance user experience.